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Issue:
How do I create a pager contact method in Command Center?
Resolution:
To create and configure a pager contact method, do the following:
- In the Command Center page, open the Notification tab.
- Click the People tab.
- Click on the Edit icon next to the person's name to receive the contact method.
- Click on the Add Contact Method link above the person's name.
- Enter a name for the contact method.
- Select a schedule.
These are the days and times that this contact method is used.
- Select a schedule time zone.
This is the time zone by which notifications is labeled and sent.
- Select a method type.
To set up a pager contact method, do the following:
- Enter the e-mail address for the pager. For example, email@example.com.
- Enter the maximum length for a text message. The value can be from 10 to 1920 characters.
- To split long messages over several pages, check the associated box.
- Click the Next: Join Contact Groups button.
- Click the Next: Join Contact Groups button.
- Select the contact groups to which this method will belong.
Hold down the CTRL key to select multiple contact groups. Hold down the SHIFT key to select a range.
- Click the Join Selected Groups button.
- Click the Done: Add New Method button.
Show me how:
Click here for a flash demo that outlines the process.
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