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Article ID: 4770
Last update: 01-20-05
Issue:
Why do I receive the error 'Could not determine what version of Red Hat Linux you are running' after updating to Red Hat Enterprise 3 update 4 using up2date?
Resolution:
Release Found: Red Hat Enterprise Linux 3 Update 4

Symptom:
After doing a complete update to Red Hat Enterprise Linux 3 Update 4, any further attempts to run up2date results in the following error: 

# up2date --dry-run 
Traceback (most recent call last): 
  File "/usr/sbin/up2date", line 1174, in ? 
    sys.exit(main() or 0) 
  File "/usr/sbin/up2date", line 668, in main 
    up2dateAuth.updateLoginInfo() 
  File "up2dateAuth.py", line 151, in updateLoginInfo 
  File "up2dateAuth.py", line 105, in login 
  File "up2dateAuth.py", line 49, in maybeUpdateVersion 
  File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 228, 
    in getVersion 
    release, version = getOSVersionAndRelease() 
  File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 221, 
    in getOSVersionAndRelease 
    raise up2dateErrors.RpmError( 
up2date_client.up2dateErrors.RpmError: RPM error.  The message was: 
Could not determine what version of Red Hat Linux you are running. 
If you get this error, try running 
 
                rpm --rebuilddb


Solution:
  1. Additional articles in the Knowledgebase provide information on how to remove the locks from the RPM database.

  2. You will need to either download the redhat-release package for your system from the Red Hat Network (RHN) or if the RPM package is available install it from the /var/spool/up2date directory with the command: 
    # rpm -Uvh /var/spool/up2date/redhat-release*.rpm
    You may have to add the --nodeps option to the above command if the provided options fails to execute.

  3. Finally, sync your system profile with Red Hat Network: 
    # up2date -p
Once these steps are completed, the system will be able continue to update from the Red Hat Network.


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