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The basic delivery model for Red Hat Enterprise Linux 3 is unchanged from Red Hat Enterprise Linux 2.1. Red Hat Enterprise Linux products are sold on an annual subscription basis. As mentioned above, under the terms of the Red Hat Enterprise Linux usage agreement, a subscription is required for every system on which Red Hat Enterprise Linux is installed. Subscriptions are fully inclusive, and include maintenance & updates (via Red Hat Network), version upgrades, and unlimited support incidents. Several price points are available based on the specific Red Hat Enterprise Linux product and the level of support required (12 x 5 support, 24 x 7 support, etc); each version is supported for 5 years, subscription prices for subsequent years are the same as for year 1. For x86 architecture systems, prices range from $179* for Basic support on Red Hat Enterprise Linux WS to $2,499* for Premium Support on Red Hat Enterprise Linux AS. Volume discounts are available.
There is no single support incident contract available in Red Hat Enterprise Linux nor in Fedora Core. For Fedora Core concerns, visit: http://fedora.redhat.com/About/
*Prices are subject to change. Refer to https://www.redhat.com/rhel/ for updated pricing.