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Article Reference

Article ID: 638
Last update: 09-01-06
Issue:
I have a defective CD in my Red Hat Enterprise Linux Media kit, how do I get a new media kit and are there any alternatives?
Resolution:
If there is a defective CD in the media kit, There are two options:
  1. Contact Red Hat Customer Service via email (customerservice@redhat.com) or phone (1-888-REDHAT-1) and request a replacement media kit. If contacting us via email, please include "Media Replacement" in the e-mail's subject line.
  2. Alternatively, download the ISO's from the Red Hat Network (RHN) website and burn them on discs.
    1. Log in to your Red Hat Network (RHN) account at https://rhn.redhat.com/.
    2. Click on the Channels tab at the top of the page.
    3. Click Download Software on the left hand side of the page.
    4. Click on the Channel name of the software you want to download. Here you will find the ISOs and instructions on how to download them.


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