Red Hat Knowledgebase

sysreport is a script that collects information about a system, such as what kernel is running, what drivers are loaded, and various configuration files for common services. It has been depreciated in favor of the new and improved sosreport for Red Hat Enterprise Linux 4 and later. sysreport is still present in earlier editions of Red Hat Enterprise Linux.

To run a sysreport you will first need to have the sysreport package installed. If you have registered the system with Red Hat Network (RHN) it can be installed using up2date command for Red Hat Enterprise Linux 4:

# up2date sysreport

If you do not have your system registered with RHN, you can install the sysreport package from your CDs using RPM:

# rpm -Uvh sysreport-<version>.<arch>.rpm

Once the package has been installed, issue the following command from a command prompt:

# sysreport

Once completed, sysreport will generate a compressed tar file in /tmp. Provide this file to your support representative.

WARNING: During the running of the command sysreport you will be prompted for your name and/or case number, use ONLY letters and/or numbers when filling out this field. Adding other charecters could damage the system or render the sysreport unusable!